The Partnerships With Our Clients
We constantly offer assistance to and strive to understand the business of our clients to ensure we are maximising their credit potential. Each client has access to our management team to discuss their needs for a full range of accounts receivable services.
Clients like to discuss business with managers who understand their needs and who are proactive in delivering solutions. Each client is allocated a dedicated account manager for day to day contact.
Our business is about relationships and partnerships as an extension of our clients’ business. CCSG Collect prides itself on its direct, honest and personal approach to providing expert advice and service at the highest possible standards.
With industry experience of over 35 years, together with proven techniques and systems, we help clients to effectively manage account receivables including the circumstances leading to slow paying and delinquent accounts. We provide expert advice to improve the performance of the internal processes of our clients. Our credit consultation advice is an added-value service representing the kind of open communication that is expected between business partners.
We are responsive to our client needs and action requests immediately. We pursue accounts according to specific client instructions and in conjunction with their organisational internal processes. We conduct business in the name of the client when requested. Our approach to accounts varies from “soft” to “assertive” depending on the client’s specification or the merits of each individual debt. Documentation and reporting may be customised to each of our client’s needs.
Our negotiation techniques effectively increase recovery rates. Through professional negotiation, delinquent accounts can again become good customers for clients and sources of business referral.
CCSG Collect considers the success of our clients as a measure of our success. We judge ourselves not only by meeting and exceeding the expectations of our clients, but also by the willingness of clients to refer our services to others.
Fast, Assertive Debt Collection
We collect 89% of debts referred under our Debt Collection Services proposal
8 Reasons to use our Debt Collection Services
- No Collection. No Commission.
- No hidden fees, account loading or ongoing contracts
- No legal fees charged
- We collect on any debt $250 or greater
- Your own dedicated account manager
- Same day instant action
- 24hr online access to your account
- Years experience in debt collection
CCSG is already trusted by
View our customer testimonials