Often in conjunction with our clients, CCSG Collect has developed a series of products specifically designed to accommodate the needs of Corporate clients (who extend credit facilities to customers), Credit Providers (Financiers and Credit Unions) and the Insolvency Industry.

These products enable debts to be recovered via a number of options, including traditional commission based commercial Debt Collection, Contingency Collection (where CCSG Collect funds all court costs and disbursements and only recovers these and commission on collection), Litigation (recoverable fee for service, with no commission) and extending to the management and retrieval of monies due to Bankrupt Estates (Compulsory Income Contributions), the collection of book debts on behalf of Administrators and Bankruptcy Trustees or Field Services (repossession, field calls and process serving).

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8 Reasons to use our Debt Collection Services

No Collection - No Commission. If we don’t collect you don’t pay any commission.

No hidden fees

No joining fees, account loading fees or ongoing contracts.

No solicitors fees

No solicitors fees charged on legal documents.

Debt range

We collect on any debt $250 or greater

Account manager

Your own dedicated personal account manager.

Instant action

Instant and assertive action the same day your debt is received.

24hr online access

24 hour real time internet access to view your accounts.

Years experience

We have over 35 yrs of professional debt collection know how.

Outsource your Commercial Debt Recovery to Professional Commercial Debt Collectors.

Servicing Sydney, Newcastle, The Central Coast, NSW Mid North Coast & Right Across Australia.

Litigation Services

Many large credit providers and other providers of commercial credit, consumer financiers or other lending institutions recognise the benefits of instigating legal action to prompt payment of their accounts, but often do not have the infrastructure, management skills or time to conduct their own proceedings swiftly and economically.

This product is designed for the financier. If you are a corporate financier or other lending institutions who hold ledgers of debtors, whom from time to time and on an ongoing basis, require legal enforcement action including the same day issue of demands, Statements of Claim and continued ongoing step by step legal action at your instructions. This product gives you the support of legal enforcement action with no commission on collection and only the cost of Court fees and Solicitor fees that are recoverable from your debtor, where substantial discounts apply for volume and/or ongoing streams of work.

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Contingent “Bad Debt” Collection

We will pursue recovery of your ledger of debts on the basis of No collection, No cost. Our remuneration is solely reliant upon our success in collecting monies from your debtors.

This product is ideal for the contingent recovery of debts on behalf of Financiers, Liquidators, Bankrupt Trustees and other Insolvency Practitioners who find they have book debts requiring collection but limited funds or expertise to do so.

We totally fund all costs of collection, including all Court fees and only recover these from the debtor (does not include disputed debts).

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Administration & Collection Of Bankrupts’ Compulsory Income Contributions

In accordance with Section 139P of the Bankruptcy Act, 1966, (“the Act”) at the onset of a Bankruptcy the Trustee requires each Bankrupt to complete a Statement of Income.

For the total outsourced administration, management and collection of Compulsory Income Contributions payable by a Bankrupt under Section 139P of the Bankruptcy Act, 1966. Approved by ITSA and complies with all statutory requirements. Provides a streamlined diary review process for the retrieval of income contribution instalments whether managing and processing on time instalments, pursuing or prompting overdue instalments for a small fee per account or where necessary, extending to offering the contingent collection via legal action where necessary, of delinquent bankrupts, who simply refuse to pay.

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Debt Collection Services

For the collection of debts of usually over $1,000.00 (or less if requested), where legal action is considered a viable option for recovery. The same day we receive your instructions, a 7 day letter of demand is issued to your debtor. If payment is not made by expiry of the demand letter, a Statement of Claim (Summons) is issued out of the Court and served on your debtor to induce payment. This may be followed by the entry of a Judgment against your debtor and further enforcement action to seize assets or garnishee funds. Commission is only payable on collection. Unlike other collection agencies you do not pay any membership fees, account loading fees or solicitors professional fees which are incurred by your debtor on the issue of most legal process. Costs payable by you are limited to court fees and associated disbursements, most of which are recoverable from your debtor.

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Cash Flow Management

Ideal for managing the recovery of smaller debts (of usually under $1,000.00), where legal action is not considered a worthwhile alternative. Based on a two letter demand process, followed as necessary by telephone attendances on your debtor to make demand for payment in full or via satisfactory and regular instalments, which we thereafter monitor and police to ensure the arrangement is maintained. You can either pay a flat fee of $25.00 per account, or we will pursue recovery of your debts for a commission only on collection of 30%, with a minimum commission of $25.00 per debt (A once off client establishment fee of $30.00 applies).

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Receivables Management Services

Avoid the stress and financial burden of maintaining unnecessary accounts receivable staff, enabling your team to concentrate on growing new business and enhancing existing client relationships. Our systems ensure your accounts have regular disciplined follow-up (via predetermined diary dates for client contact, at each point in the collection cycle as pre-instructed by you) and consistent control (a level of action appropriate to each stage of the payment cycle is initiated by experienced Account Managers), resulting in the timely payment of your invoices, the early identification of potential problem clients and an approach to your clients which preserves current relationships. In conjunction with you, we tailor a product to suit your individual needs. Depending on the size of the debt commission structures can range from as low as 0.2%, or we can charge you a fee for each action taken in contacting your client.

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Field Support Services

We offer a complete set of field support services to cover your every need, whether for personal contact and interview of your overdue debtor, assistance with the eviction of delinquent mortgagors, the service of legal documents, and repossession of your security or the location of missing debtors.

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